At work, I manage projects that are focused around Customer Promotions, Pricing, and IT projects for a large international company with over 5,000 employees. I will say, it always amazes me how you can go from a basic project idea, with a few people, to having touched so many different individuals and departments throughout the implementation of the project.
A few weeks ago, I was asked by a supervisor at my work to prepare an hour presentation to talk to his team about our customers promotions and a few other projects I manage. I will say this presentation and other presentations I have given to departments are always an absolute honor and joy to do! I love getting to meet new people, learn from others and what they do for our organization, gain some very insightful feedback, and enjoy providing others with helpful information that hopefully will make some part of their job easier.
Benefits of Internal Meetings:
- Get A Different View From Other Users: I have held several lessons learned sessions with my project team after a project was implemented and have gained great feedback and suggestions, but think it is important to also talk with other “behind the scenes” users and departments that are outside of your project team to hear how they are impacted and what their feedback is, as it can also be quite powerful information
- For example:
- I have talked to those that audit our sales orders to make sure they understand the promotion, so the orders can be scrubbed to verify they are entered correctly and met the requirements of the promotion
- I have talked to several sales representatives to get their feedback on our customer promotions, ways to improve the rollout process, and ask if they have any new customer promotion ideas that we can look into implementing, as they have the best knowledge of our customer’s needs
- I have talk to those that run reports based off our promotions to make sure they report the information correctly and understand what the results mean, as they send these report to upper management
- Put Faces With Names: You may send several e-mails or talk to co-workers over the phone, but it is always nice to put a faces with a names, as it provides you an opportunity to get to know your fellow co-workers better and see their non-verbal communication in real-life
- Build A Strong Human Network: By meeting more and more new people, it allows you to build a strong network of “go-to” people to ask questions to, instead of just picking a random person in the corporate directory
- Learn & Share Information: It allows you to share information with both parties to give each other heads up on any potential impacts of a given project and possibly help others in their day-to-day job responsibilities
- Appreciate Others: By getting to meet others and learn how your projects impact others, you can paint a better picture in your mind on how many people are impacted by the projects you implement, which leads me to appreciate everyone and all of their behind the scenes and hard work even more
No matter how big or small a project is, the impacts can be felt across several different individuals and departments. My advice is to take a moment, every now and then, and get to know others in your organization, as it helps build a tighter and stronger team, that results in helping everyone and the overall business in the end.